x6823 Terms and Conditions

1 General Provisions

x6823 ("Platform", "we", "us") is an online entertainment service provider that operates casino games, sports betting and related gaming activities for users in Bangladesh. These terms form a binding legal agreement between the user and x6823.

The words "user", "member" or "you" used in this document refer to any person registered on or accessing the platform. Using our services means you have read, understood and agreed to all clauses of these terms.

1.1 Scope of Application

These terms apply to all digital services of x6823, which include:

• Online casino games (slots, live casino, fishing games, etc.)
• Sports betting (cricket, football, kabaddi and other sports)
• Bonus and promotional offers
• Customer service and support
• Payment processing services

1.2 Language and Interpretation

These terms are written in Bengali. In the event of any linguistic ambiguity, the interpretation of x6823 shall be considered final.

2 Account Registration and Eligibility

Every user wishing to create an account on x6823 must meet the following conditions:

• The applicant must be at least 21 years of age.
• All information provided at the time of registration must be true, accurate and complete.
• Each individual may create only one account.
• It is the member's responsibility to keep their account password confidential.

2.1 Identity Verification (KYC)

To ensure a safe and transparent service, x6823 may request identity verification documents at any time. This may include a national identity card, passport or other government-approved documents. x6823 has the right to suspend withdrawals until verification is complete.

2.2 Multiple Accounts Prohibited

2.3 Account Security

Any unauthorized access to your account must be reported to our customer service team immediately. It is the member's own responsibility to protect the security of their account. x6823 will not be liable for any loss caused by third-party access to your account.

3 Age Restrictions and Responsible Gaming

x6823 gives the highest priority to responsible gaming. We believe gaming should be an entertainment activity, not a source of financial hardship. To learn more about responsible gaming, visit our Responsible Gaming page.

If any user feels that gaming is having a negative impact on their personal or financial life, they can request self-exclusion or a deposit limit through our 24/7 live chat support.

4 Deposits and Withdrawals

4.1 Deposit

The following payment methods are currently accepted for depositing funds on x6823:

• bKash
• Nagad
• Rocket

Deposits are generally credited to the account instantly. If there is a delay for any reason, please notify our support team.

4.2 Withdrawal

The following conditions must be followed for withdrawals:

• Minimum withdrawal amount: ৳1,000.
• Withdrawal processing generally takes 30 minutes to 3 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be suspended if KYC verification has not been completed.
• For winnings from bonuses, the wagering requirement must be met before withdrawal.

4.3 Transaction Policy

x6823 is committed to anti-money laundering (AML). In the case of suspicious transactions, the platform may request additional documents or temporarily suspend a transaction.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members are eligible for a 200% welcome bonus on their first deposit, up to a maximum of ৳10,000. To receive this bonus:

• A minimum deposit of ৳500 must be made.
• The bonus must be requested (if it is not added automatically).
• A 10x wagering requirement on the bonus amount must be met before withdrawal.

5.2 Bonus Usage Rules

• Not all games can be played with bonus funds — contribution rates may vary for specific games.
• If the wagering requirement is not met within the specified time after a bonus is credited, the bonus will be cancelled.
• Multiple bonuses cannot be active at the same time.
• Attempting to obtain bonuses through fraudulent means will result in membership cancellation.

5.3 VIP Program

x6823's VIP program has three tiers:

• Bronze: Weekly cashback up to 0.5%.
• Silver: Weekly cashback up to 1.0%.
• Gold: Weekly cashback up to 1.5%.

Members are progressively promoted to higher tiers based on active gaming activity. VIP members enjoy priority support and special promotions.

6 Gaming Rules

6.1 Fair Play Policy

x6823 is committed to ensuring a completely fair and transparent gaming experience. Our games use a third-party tested and verified Random Number Generator (RNG).

6.2 Technical Errors

If a game remains incomplete due to a technical error or system failure, x6823 reserves the right to cancel that round and return the bet. The displayed winning amount may not apply in such cases.

6.3 Maximum Bet Limits

A maximum bet limit is set for each game and betting market. It will not be possible to place a bet beyond the limit shown in the game interface. Additional restrictions may apply when using bonus funds.

6.4 Disputed Results

If there is a dispute about the result of a game, the member must file a complaint with customer service within 72 hours of the result being published. The decision of x6823 shall be considered final.

7 Prohibited Activities

The following activities are completely prohibited on the x6823 platform:

• Operating an account on behalf of a minor.
• Registering with a false or fabricated identity.
• Playing games using any kind of software bot or automated tool.
• Colluding with others to exploit the bonus system.
• Using the platform for money laundering or illegal transactions.
• Attempting to hack or manipulate the gaming system.
• Attempting unauthorized access to other members' accounts.
• Operating multiple accounts from the same household or IP address.

8 Account Suspension and Closure

8.1 Account Closure by x6823

x6823 may suspend or close any account without prior notice in the following circumstances:

• If any clause of these terms is violated.
• If evidence of fraudulent activity is found on the account.
• If false information is provided during KYC verification.
• If suspicious financial activity is detected.

8.2 Account Closure by Member

Any member may request closure of their account at any time through our customer service. Before closing the account, all active bets must be settled and any eligible balance must be withdrawn.

9 Limitation of Liability

x6823 bears no liability in the following cases:

• Loss caused by internet disconnection or technical errors.
• Loss caused by user negligence or violation of the terms.
• Delays or errors caused by third-party payment providers.
• Disruption caused by force majeure events (natural disasters, government restrictions, etc.).

Gaming is a risky form of entertainment. Members are fully responsible for their own financial decisions. x6823 is not liable for any financial loss arising from gaming.

10 Privacy & Data Protection

x6823 is committed to protecting members' personal information. We use SSL encryption and modern security technology to keep members' data safe.

Our complete policy on data collection, storage, and use is described in detail on our Privacy Policy page.

• We never sell members' information to third parties.
• Documents collected for KYC verification are stored securely.
• Members may request to view or delete their personal information at any time.

11 Dispute Resolution

11.1 Complaint Process

If a member has a dispute or complaint, they must first notify our customer support team (via [email protected] or 24/7 live chat). Our team will provide an initial response within 48 hours.

11.2 Final Decision

If the matter is not resolved with the customer support team, it will be escalated to x6823's senior management. The ruling of x6823's senior management is binding on all final dispute decisions.

12 Changes to Terms

x6823 reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified by email or through the site in the event of significant changes.

Continued use of the platform after any changes to the terms will be considered acceptance of the new terms. We therefore recommend visiting this page regularly.